![]() ![]() You paid $160 for the fee, not a small amount. What’s suspicious about it? You weren’t trying to game the system or hack someone’s account. You were only trying to book an appointment for your visa interview. Especially when you haven’t done anything suspicious. Having your CGI account frozen for 72 hours is frustrating and discouraging. Our call center agents will not be able to assist you with unfreezing your account or scheduling your appointment until then.” Your account will be unfrozen automatically after that time. “Your account has been frozen for suspicious activity, and you will not be able to access it for up to 72 hours. When your CGI account is frozen, you are often presented with the following error message. And, on top of that, it’s quite frustrating if your US visa account is frozen for 72 hours for suspicious activity. You have to check for available appointments several times a day, even at odd hours such as late nights or early mornings. Also, please note, if an applicant accesses the appointment calendar multiple times without selecting a date, the profile may be frozen for 72 hours.With the limited availability of US visa appointments, it’s already a pain to find an appointment for your visa interview. ![]() Notes: An applicant may only reschedule four (4) times. In order to successfully complete the rescheduling process, applicants must be sure to select new dates for both the VAC appointment and the consular appointment. You will be prompted to choose a VAC appointment first and then the consular appointment. Once logged into your profile, on the left side bar, please select "Reschedule Appointment" to access the option. To reschedule your appointment, log into your profile accessing the link.
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